219 Hage Geingob Street

Otjiwarongo 12001

+264 81 648 2746 

info@eliteotji.com

Our Services

Take a look at SOME of our services

We provide a wide range of services related to IT as well as other electronic devices, from maintenance to repairs and general service.


Please do not hesitate to contact us for any queries not listed on this page.



professional care packages

Did you know similar to your vehicles, electronic devices require regular maintenance in order to function optimally and keep them running better for longer?


We provide services to home and businesses at affordable prices to keep your device healthy and running smoothly.


  • Printers and scanners, cameras
  • Computers and laptops, monitors and peripherals.
  • Small Electronic appliances
  • Home theatre Systems, inc DVD players, hifi systems, speakers etc.
  • Mobile Devices such as phones and tablets.

Basic Care

  • Clean + Optimize
  • Install Basic Tools (PDF, VLC, Anydesk etc)
  • Online Updates + Security Checks
  • Check + update device Drivers

TBA

  • Everything in Advance

TROUBLESHOOTING AND REPAIRS

Device not working?


We provide troubleshooting and repairs for your device along with Damage Assessment Reports. 


Are you afraid of unexpected bills or paying to be told your device cannot be fixed?


Bring your device for a free quotation, if we need to charge you to diagnose, we will quote you first. 



TROUBLESHOOTING AND REPAIRS

We can assist with logical data recoveries for deleted or lost files and damaged partitions which does not involve drive disassembly or parts replacement such as head or platter removal. These hardware replacements require special data lab services. We do not charge if no data could not be recovered.

SOLDERING AND CABLE REPAIRS

Do you have a broken cable or need something soldered to a PCB?


We provide the following soldering services


  • Pin Soldering for capacitors, resistors, and connectors
  • Cable Soldering with heatshrink to ensure secure and durable connections
  • Through-Hole Soldering for robust and stable component mounting
  • Basic Repair Soldering for quick fixes on accessible parts

 

REMOTE SERVICES

Not in town or require remote services?


Did you know as long as you have good stable internet connection, we can provide many services remotely through licensed Anydesk Support.


Services include, but not limited to: Printer and scanner Installations, assisting with minor software issues, deleted data recovery and more.


Remote services also available on mobile phones. *Requires user to install anydesk from playstore and permissions to be granted.


PROTECT AND ACCESS YOUR NETWORK SECURELY

We provide custom firewall installation services to protect and manage your network or to provide secure VPN access to work from home or from another site.